SFA v3.x

Mrz 092007
 

How does the Safend Auditor scan target computers and what is the scan’s impact on the network? Lösung: The Safend Auditor software is configured to scan multiple computers on a single network simultaneously, through WMI or SetupAPI protocols, as defined by the user via Settings–> Scan Protocol. This is done by allocating a different thread [mehr…]

Mrz 092007
 

What are the Windows Operating Systems that are supported by the Safend Auditor, and can be scanned by it? Lösung: The Windows Operating Systems that support the Safend Auditor are: WinXP Win2k Win2k3 Vista The Auditor does not support Win95 Win98 WinMe WinNT Operating Systems Therefore, a scan performed on these OS’s will fail. Quelle: [mehr…]

Mrz 092007
 

The Safend Auditor installation, may fail with the following error message or a similar one: „Error 1402. Could not open key: UNKOWN\CDVOM.DeviceProperty2.1\CLSID. Verify that you have sufficient access to that key, or contact your support personnel. Ursache: This issue occurs when there has been a previous version of Auditor 2.0 which wasn’t cleaned up properly [mehr…]

Mrz 092007
 

Why do I get an error message when I click „Create Excel“ in the Auditor? Lösung: The version of Excel you have installed is incompatible with the Auditor requirements. Please ensure you have Excel 2003 or above installed. Quelle: Safend FAQ KB00000018 – Error recieved when attempting to view the Excel report of the Auditor [mehr…]

Mrz 092007
 

Why do I get an error message when I click „View Report“ in Auditor? Lösung: The version of Internet Explorer you have installed is incompatible with the Auditor requirements. Please ensure you have Internet Explorer 6 or above installed. If you have defined a different browser as your default browser, try redefining Internet Explorer as [mehr…]

Mrz 092007
 

Safend Auditor Debugging Logs may be enabled in order to troubleshoot unusual behavior witnessed during the runtime of the Safend Auditor. Lösung: Starting Safend Auditor Debugging Logs: To enable Auditor logs, open the Registry Editor (regedit), and access the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Safend\Auditor. Create a new String value with the name „LogLocation“. Give it the Value [mehr…]

Mrz 092007
 

Presenting the Safend Auditor reports in Excel worksheets with queries and graphic representations – charts etc. Ursache: The Safend Auditor can export reports to MS Excel files that are pre-configured with the most commonly used queries. It is also possible to add graphic reports of the audit results using the following procedure: Lösung: Note: MS [mehr…]

Mrz 092007
 

In some cases the Safend Auditor may will fail to audit a target machine. Ursache: There may be a number of reasons for this: 1. The auditing user does not have administrative permissions to the audited computer (this is either the user logged on to the computer on which the Auditor is installed, or the [mehr…]

Mrz 092007
 

Why are some computers reported to have results, but are not shown on the Auditor’s report? Lösung: It may be that the only devices that were connected to these computers are USB hubs. Hubs are filtered out from the final report, as they are usually included in every computer and therefore not significant to the [mehr…]